Raise HECK
Raise HECK helps nonprofits choose and use the best technology to fit their goals, staff, and mission.
Description
We launched Raise HECK to support nonprofits and, more importantly, the people who work for them. We take the fear out of finding the right technology so that we all can make a deeper positive impact on the world’s most urgent issues.
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Services
Technology Advisor
Do you wish you had someone to talk to about nonprofit technology questions, software advice, or best practices? Outsourced IT support can fulfill some technical needs, but you may also want someone who can give you specific advice about your nonprofit software, CRM configuration, digital marketing tool setup and usage, data governance, training, and adoption. Raise HECK is available to serve as your technology advisor on a retained basis. Whether you need a little help every now and then, or a lot on a regular basis, we’ll craft an offering that’s right for you.
Technology Assessment
We will go deep with your team to understand all stakeholders’ needs from technology and how they are or aren’t being met. We’ll inform you about our findings and will develop a technology roadmap to guide your team. The outcome could be a Software Selection Project, or a Re-Implementation and Adoption Project. 10-12 weeks.
Software Selection Project
We will manage your software selection process, whether it’s an RFI, open RFP, or an invitation-only process. We will draft your request and requirements, communicate with vendors, schedule meetings and demonstrations, and help you evaluate solutions. 8-12 weeks.
Strategic Consulting
We are available to work with you on retainer in a variety of ways: change management, training and onboarding, technology migration project management, staffing assessments and recommendations, and data governance team implementation.
Virtual Administrator
Raise HECK maintains partnerships with many nonprofits software companies and we are experienced with many of them, including EveryAction from Bonterra, Luminate Online from Blackbaud, and more. From training to configuration, digital production, data management, and an extra pair of hands, we can lend a hand with your nonprofit tech work.
Sustainer Checkup
Is your recurring giving program performing at top efficiency? Are you missing opportunities to recruit sustainers? Once you have these valuable loyal donors, are you properly stewarding them, and taking opportunities for upgrade? Our Sustainer Checkup analyzes your technical setup and your communication program to set you up for sustaining success.
Email Deliverability Checkup
Is your email being delivered to your supporters’ inboxes? Are your click through rates lower than you think they should be? Our Email Deliverability Checkup will document the status of your authentication, reputation, bounce and spam rates, and more. We have Small, Medium, and Large Checkups to make sure your email program gets the attention it deserves.
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Testimonials
Freeda Brook
News Literacy Project
We have been consistently impressed with how Raise HECK combines industry expertise and insightful analysis to produce tailored, specific, and achievable recommendations. We’ve worked with Charlotte and Sally on multiple projects to enhance our digital marketing and evaluate our CRM. We keep coming back because in every project they take the time to truly understand our needs and requirements; they gather broad input from across our organization, and they provide clear assessments that consider both the technical and human aspects of our work. With every engagement, we have received a road map of recommended actions and guidance on managing these internal changes, which has set us up for several successful transformations of our digital marketing and data management practices over the last three years.
Cherai DiMeo
Unitarian Universalist Association
When we in Stewardship and Development at the UUA decided that we needed to move to a new CRM, we met with several potential consultants, but Raise HECK stood out to us because of their warm approach to choosing a CRM. Raise HECK’s honesty about the trials of migration and the eventual smooth landing gave us further hope that as we inched closer to a decision, there’s light at the end of the tunnel and we’ll be a stronger nonprofit for it. They encouraged independent research, answered any questions we had or provided resources on how to find the answers we needed. They provided a safe and productive space to work through the emotional side of choosing a new CRM with weekly check-ins and empowered us to make the best evidence-based decision for our organization. In short, we were in good, graceful, knowledgeable hands with Charlotte and Sally.
Kevin Ringkamp
League of Women Voters
The League of Women Voters needed to replace our digital marketing solution and we were looking for help assessing our needs and ultimately selecting a solution. Sally and Charlotte were true partners in this journey, and it was a great experience. They provided a clear and thorough process with the right amount of flexibility. We would highly recommend Raise HECK for a technology assessment and selection project.
Jean O'Dowd
Greenwood Gardens
The League of Women Voters needed to replace our digital marketing solution and we were looking for help assessing our needs and ultimately selecting a solution. Sally and Charlotte were true partners in this journey, and it was a great experience. They provided a clear and thorough process with the right amount of flexibility. We would highly recommend Raise HECK for a technology assessment and selection project.
